Charles Taylor Insurance Services has the capability to undertake a large element of a broker’s back office function and the flexibility to assist them on bespoke projects, during times of resource shortage or to assume responsibility for specific portfolios, accounts or clients. Furthermore, we have the skill set and currently undertake on behalf of brokers a broad range of back office functions, which may be summarised as follows:
Claims and Professional Fees Collection
- Delegated authority for Claims Adjusting
- Accurate and timely reserving relating to delegated authority
- Production of bordereaux relating to delegated authority
- Adherence to the Treating Customers Fairly Process (TCP) including auditing
- FSA – Appointed Representative of Charles Taylor Consulting
- Claims Review & Technical Advice, management of billings
- Accessing London Market networks (CLASS / LORS / ECF)
- Reinsurer, Bureau & LOC Management
Query Handling & Resolution
Broking
- Pro-active Broking (strong relationships, designated contacts)
- London Market Bureau Network Monitoring / Control
- Query Handling & Resolution
- Time Bar Monitoring
Policy
- Production of Binding Authority Registration (BAR) & LPAN’s using De-linking
- Processing – using London Market Repository (LMR)
- Policy Production / Certificates of Insurance & Mid-term Adjustments
- Stage 1 premium submission
- Stage 2 policy production & submission
Fiduciary Accounting
- Accelerated Debt Recovery, Aged Debt Analysis
- Pro-active Broker Ledger Management
- Assist clients with Broker Balances reconciliation (Broker Policing)
- Management of Schemed, Liquidated & Insolvent Reinsurer Balances
- Collection & Settlement Management
- Bad Debt Management
- ‘Ad Hoc’ Exercises – for Reinsurer, Clients & Cedants
- Strong relationships with London & Overseas markets
Contact Details:
Michael Campbell
T: +44 (0)20 7767 2800
E: click here to email us
Shaun Linton
T: +44 (0)20 7767 2982
E: click here to email us